Discretion is part of the work.
How Zhao Ai handles private enquiries, uploaded references, accessibility, and stored information.
Enquiry information is collected only to understand and respond to a bespoke jewelry request. The form does not request public pricing, payment, or budget information. Access is limited to the systems and people needed to receive the enquiry.
Accepted inspiration files are stored privately and are not published on the website. Access links sent to the concierge expire after 24 hours, and newly stored files are removed if enquiry delivery fails.
The website is designed for accessible use. Requests concerning privacy, accessibility, or stored enquiry data may be sent to the published concierge address after the website and domain are prepared for public launch.