
From first conversation to final presentation.
Explore the bespoke high-jewelry process in Irvine, typically developed over 16 to 28 weeks.
The process begins by understanding the person, occasion, existing stone, or design idea behind the bespoke jewel. This first conversation establishes the emotional purpose, practical requirements, and essential criteria the finished piece must answer.
A bespoke jewel typically develops over 16 to 28 weeks. Gemstone sourcing, technical complexity, approval timing, and requested revisions may extend that estimate; the project-specific schedule is established in the signed agreement.
An initial proposal and preliminary quotation are followed by a written agreement once the direction is resolved. During sourcing and making, milestone reports document meaningful approvals and keep the client informed through final presentation and future care.

Consult & Define
The confidential first conversation establishes the occasion, intended wearer, personal references, existing stones, practical requirements, and the result the bespoke jewel should achieve. The purpose is to define a useful brief before proposing form or material.
- Typical timing
- 1 to 2 weeks
- Client decision
- Confirm the brief and the priorities it must preserve.
- Client receives
- A written discovery summary recording the agreed direction.

Propose & Estimate
Zhao Ai develops an initial creative direction, gemstone strategy, preliminary quotation, and indicative schedule. The proposal connects aesthetic intention with material and technical considerations so the client can choose which direction deserves full development.
- Typical timing
- 2 to 3 weeks
- Client decision
- Select the creative and material direction to develop.
- Client receives
- An initial proposal, preliminary quotation, and indicative schedule.

Design & Agree
Drawings, proportions, setting construction, selected materials, and physical or digital models are refined together. The resolved direction is recorded in a written agreement covering scope, selected materials, quotation, schedule, approval gates, change procedure, and a private payment schedule.
- Typical timing
- 2 to 4 weeks
- Client decision
- Approve the resolved direction and sign the agreement.
- Client receives
- An approved design record and written agreement.

Source & Create
Approved stones and materials are secured before fabrication, setting, finishing, inspection, and adjustment. Detailed progress reports cover material approval, model approval when applicable, setting readiness, finishing, and quality review. Any material change to scope, schedule, or quotation is documented before work proceeds.
- Typical timing
- 9 to 15 weeks
- Client decision
- Confirm milestone approvals and any documented change before work proceeds.
- Client receives
- Meaningful milestone updates with relevant detail or imagery when appropriate.

Review & Present
Stone security, dimensions, finish, movement, comfort, and the complete composition are reviewed before a private presentation. The final examination considers the jewel as one object rather than a collection of isolated technical details.
- Typical timing
- 2 to 3 weeks
- Client decision
- Complete the final review and confirm receipt.
- Client receives
- The finished jewel, presentation case, applicable documentation, and a written care plan.

Care & Stewardship
The relationship continues through storage and wear guidance, private inspection scheduling, service coordination, and one complimentary annual inspection and cleaning. Repair, resizing, replacement materials, and additional specialist work are separately assessed and quoted before authorization.
- Typical timing
- Ongoing
- Client decision
- Authorize separately quoted future service whenever additional work is appropriate.
- Client receives
- Written guidance, inspection access, and a clear route back to the house for future care.